Ramada Biltmore West Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-16
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This hotel was every bit of 4-star status. The room was immaculate, and the bed was very comfortable. The staff was friendly, the check-in process speedy, and the overall experience was great.
Guest Review: 2 Posted Date: 2012-04-12
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this hotel is nice. it's only a few miles from downtown so it's very convenient to many areas of Asheville. The hotel was clean and bedding was nice and comfortable. The atrium is beautiful and the pool is nice. The pool and hot tub were cool, my kids didn't want to swim for more than a few minutes and the hot tub was cooler than bath water... disappointing.  The breakfast was just ok, I think if they would've had something warm like biscuits and gravy or something would've added a lot. Great hotel for the price!
Guest Review: 3 Posted Date: 2012-02-22
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We did receive a smoking king size room which is what we requested. However, what we didn't know is we were moved into a handicap room. We were told this was due to overbooking, even though the parking lot was never full. Business seemed dead as a doornail. Also, the room had no refrigerator, hair dryer, neither a working light above the vanity outside  the bathroom, nor a working heat lamp in the bathroom. The bed was very comfortable and the hotel staff was nice.The rooms on the inside of the hotel seemed very nice and the hotel was convient location.
Guest Review: 4 Posted Date: 2012-02-03
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I live 5 minutes from this hotel. Me and my son just needed to escape for a few days. The staff was very friendly. They have a big indoor pool, indoor hot tub, game room, indoor putt putt, pool tables, and fitness room. I was a bit disappointed in the contential breakfast. I figured that they would have more hot items or cereal selections. The room  was very nice. we had two double beds and a pull out sofa. However, the pull out sofa was broken and I was disappointed that they did not have roll away cribs. The rooms was very outdated compared to the facilities outside the rooms. Overall it was a very nice hotel.
Guest Review: 5 Posted Date: 2012-01-23
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The Biltmore Ramada West is hard to beat for the money. Continental breakfast worked out well with waffles, sausage and biscuits.
Guest Review: 6 Posted Date: 2012-01-23
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First of all, we were almost knocked over by the smell of old smoke when we opened the door to our non-smoking room. Then we put things on the table and it almost fell over. Add to that the bathroom light that only came on when it felt like it, the faucet that ran water not only in the sink but also on the countertop, and the beds that were hard as  bricks, and you have a less than optimal stay. I booked the room partly for the indoor pool, whirlpool, and sauna. The whirlpool was out of order, the sauna was filthy, and we didn't even try the pool (although it did look OK). The continental breakfast was great, and the rest of the hotel looked nice. Maybe they just hadn't got around to remodeling our room yet. To be fair, we did not complain to the staff or ask for a different room, which they may well have been willing to do.
Guest Review: 7 Posted Date: 2012-01-16
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Interior rooms are much nicer than the exterior rooms. My only complaint is that the hot tub was out of order. This hotel is well worth the price for all of the amenities available.
Guest Review: 8 by Kevin M of Columbus, OH Posted Date: 2012-01-09
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Have stayed at this hotel twice now. It's just a few exits from all kinds of attractions. Would be nicer if they got the hot tub fixed. Was there in June, and again in December, and it still wasn't fixed. And the formerly free breakfast at IHOP is now an in-hotel continental breakfast, but it was good with a lot of choices. I would stay there again  .
Guest Review: 9 Posted Date: 2012-01-04
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The Ramada Inn West in Asheville provided us with a very enjoyable stay. The room was very clean and comfortable. Although it was New Year's Eve, the area was quiet and restful. My only suggestion for improvement is to sweep the leaves from the walkway in front of the rooms. We will stay there again when we return to Asheville.
Guest Review: 10 Posted Date: 2012-01-02
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Interior area with the pool and seating was beautiful with the Christmas trees set up. The rooms were so so, nothing amazing but not bad. The staff was very friendly.